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If you have an issue regarding your order
or a sales enquiry, please refer to the table below.
In most cases we prefer you to email your query as we
are often busy preparing and dispatching orders.
We will always answer emails promptly.
Customer Service Contacts
| DISPATCH ISSUES ONLY |
Where
is my order?
My order has arrived but is wrong
I wish to return items |
For the quickest response, please
email:
warehouse@artificial-plants.uk.com
|
Warehouse Phone:
0208 133 6709
office hours: 9.00 -5.30pm
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| SALES FINANCIAL ISSUES ONLY |
I have a sales enquiry
I have a question about my credit card payment
|
For the quickest response, please
email:
phil@bcwofficeproducts.com
FAX: 0207 160 9308
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Sales Office Phone:
0208 133 6709
office hours: 3pm - 10pm
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ORDERS BY INVOICE - PLEASE
READ CAREFULLY
We only accept orders by cheque
for ORDERS OVER THE VALUE
OF £250.00 ONLY.
Additionally, we do not offer credit terms unless
the order value is over £1500.00
SENDING IN YOUR ORDER BY POST
- PLEASE READ CAREFULLY
Please print out your shopping basket
from the checkout
and send a cheque with your order made payable
to
BCW OFFICE PRODUCTS LIMITED, to our head
office address:
BCW OFFICE PRODUCTS
2nd FLoor
145-157 St John Street
London
EC1V 4PY
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| DELIVERY TIMES |
| Artificial Plants |
2-5 business days |
| We will always try
to better these times, however, if you have any
questions regarding your order, please refer to
the contact information above. |
Artificial
Plants is a subsiduary of BCW Office Products
Limited
YOUR CREDIT CARD STATEMENT
WILL SHOW 'BCW OFFICE PRODUCTS LIMITED'
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Postal Address:
BCW Office Products • 2nd Floor • 145-157 St John
Street • London • EC1V 4PY • 0845 603 5429 |
| VAT Reg No: 900 3466 61 • Company
No: 05693956 |
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