Artificial Plants
So lifelike, they're unreal!

Your one stop shop for artificial plants!

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    Store Policies / Information

    Delivery Information
    We aim to have orders to you by the next day however in some cases we can be subjected to delays beyond our control. We do accept international orders, however the delivery charge will be different. Please complete your order as normal and you will be emailed your additional delivery charges. UK delivery only.

    Returns Procedure
    As each plant is hand assembled to make a bespoke product for you, returns are subjected to a 30% restocking fee. This restocking fee does not apply to our budget range of pre potted plants.

       

    If a return is to be made, goods must be returned at your cost in the correct packaging and undamaged.

    To issue a return, please do the following:

    Contact the returns department 0845 603 5249 stating your order number and that you ordered from the Artificial Plants web site.
    You will then be issued with a returns number which you will have to mark clearly on your packaging that you send back.
    We will then refund you the full amount (less the initial carriage charge) on receipt of the goods in perfect condition.

    Mark the returns number on your package and return to:

    Returns Department
    Artificial-Plants.uk.com
    Bridge House
    Wallingford Road
    Uxbridge
    Middlsex UB8 2RW

       

    Online Security

    All sensitive information such as credit card numbers are taken on a secure server. You can verify this by hovering your mouse over the little paddlelock on the bottom right of the screen on the main payment page. Our server and company (BCW Office Products limited, the parent company) have been verified and certified by Thawte. A Thawte verified site means we are who we say we are and the certificate is proof of this. To verify, click the Thawte logo on the bottom left of the screen, under the navigation bar.

     

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